Of course, we carry liability insurance. We do point out that it is the host's responsibility to ensure that there is responsible and suitable adult supervision of the equipment and those using it, at all times. Please always consider the appropriate ratio of children on the equipment to the number of adult supervisors assisting them. A liability waiver form will need to be signed prior to the start of the event to acknowledge understanding that Poppin' Bottles NJ cannot and will not be held suit to any claims.
We offer free delivery within a 15-mile radius from zip code 07728. Locations outside of 15 miles will have a delivery fee.
We will deliver, set up, and breakdown play equipment. Our setup and removal of the equipment will take about 45 to an hour depending on the package; this is not included in your booked time. Please take this into account when booking venue times. Also please ensure easy access to the venue for unloading and loading of equipment. Any restrictions (e.g. lack of parking, stairs) must be reported prior to the event. Failure to do so may result in an additional fee.
The Grand Luxe is a 10x10 area. Elite and Red Carpet Packages require a 15x15 space for set up. Please keep that in mind when booking. We are happy to accommodate any space as well just ask!
We typically arrive 2-3 hours prior to the start of your party for set up.
It does depend on the schedule for the day, and we will confirm delivery timing the week of your party. It's important to let us know if your venue has set times for set up and a time to have everything cleared out by.
The Soft Play Equipment will not be set up outdoors if the weather is forecast to rain, strong winds or muddy- as it will become slippery and unsafe. We will only offer a credit for a future party if the weather turns bad on the day of the event and no alternative indoor location has been arranged.
If our Bounce House or Soft Play equipment are damaged due to negligence or preventable circumstances, a repair charge will be incurred. A cleaning charge may also be applied if the items under the general rules are to be found overlooked. The general rules are as follows to ensure your safety and the integrity of our equipment. No shoes (or heels), no food or drinks, nothing that my stain or puncture, no over crowding, no wrestling, no silly string, confetti or glitter, no sand, no face paint. All ball pit balls are to be back inside the ball pit by the time of pick up, or an additional fee may be added. The equipment must not be moved after it's set up.
Outdoor set up will require a shaded area or a suitable cover in the form of a party tent, etc, as the equipment will get hot in direct sunlight. We will also need to be no further than 35 feet from an electrical outlet. A tarp will also be provided but please make sure the ground is flat, well drained, clear from glass and debris. We do not set up on dirt or sand. Additional fees may apply, if we must deliver via stairs or to venues located at long distances from the loading zone (including parks, large estates, or any location that presents delivery complications). Please communicate with us about possible challenges before the event to ensure no delay in set up. Please note if we begin setup and there is no covering like discussed at booking the security deposit will not be refunded.
-Our soft play equipment is for children ages 0 months to 6 years old, the bounce house is great for children up to age 7.
-Adults, no sitting on any of the play equipment. This will cause damage and can risk your security deposit.
-No face paint, slime, chalk, markers, crayons, paint, play doh, any other colored objects or any sharp objects are allowed in the soft play area.
-No food, drinks, candy, or chewing gum allowed on the soft play equipment.
-No shoes or heels are to be worn on the soft play equipment. Socks only. The equipment is used by young children. We ask that shoes stay off the play area.
-No Confetti, glitter, or sand on the play equipment. Additional fees will apply if there is confetti, glitter or sand in the play area.
-Soft play equipment must not be moved once set up, if found in a different location security deposit will not be refunded.
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